The music streaming service was growing rapidly and preparing to float in the US, but to get it right it needed staff to embrace a new way of working
Digital companies have the capacity to grow very rapidly, but sometimes the speed of a startup embeds issues that are later revealed by pressure and external scrutiny. When IT issues are involved, applying a dependable framework can play a huge role in restoring stability.
Since its inception in 2006, music-streaming service Spotify had operated as a 100% agile company with an emphasis on collaborative teams. Founded in Stockholm, Sweden, its business model is built on a mix of ad-supported freemium and premium subscriptions. It employs more than 3,500 people based in cities all around the world and its IT setup entails more than 100 distinct systems from backend to playlist, search and payment functions.
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Source: Guardian